At the very least the sign of a concerned customer service department even if the outcome was not in my favour goes a long way to show you care about your customers concern. They could not be bothered, just put it in the too hard basket and send them to dealers that will show 'em and scare 'em
This kind of attitude where did it come from? certainly not the Germans or the Japanese.
This kind of attitude where did it come from? certainly not the Germans or the Japanese.