You can pay a Shannons greenslip online in minutes without talking to anyone. Then in about 30 seconds its also updated to ServiceNSW and you can pay your rego renewal online. I've often done this at 9 or 10pm.I just tried to pay a green slip to Shannons. UGH!!!
1. First the wait
2 The usual options, then it really went downhill.
3 a robot asking all sorts of questions (they know this), not able to understand me. The policy number will do.
4. a human who asks the same questions over again. Why? before transferring to--
5 another robot!!!! At this point I hung up.
All I wanted to do was pay the money for an existing policy.
They have already got expensive. It may be time to leave.