C5 X7 2013 2l HDi particle emission filter additive

I’m in the trade and the g scan 2 can definitely reset the level counter he was probably just trying to clear the code you go in under special functions your mechanic should have know that as well would you accept a doctor saying I don’t know how a system works he doesn’t need a lexia just a bit of nouse.
Can you pm me the dealer info mainly the mechanic number and service advisor number this needs to be fixed.


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Hi, seeking advice please, I have a Citroen C4 Picasso 2008 hdi 1.8 with about 150,000kms. I have a warning light on that says diesel particle filter additive too low". Or something along those lines. I was quoted about $1100 to replace the fluid pouch from a mechanic in Brisbane with a genuine part flown in from France. - car is currently in Northern NSW with my brother in law. I was hoping to refill the pouch with DPF fluid if possible as a cheaper fix ? Any diagnosis or suggestions on a cheaper fix most welcome. Thank you in advance.
 
VF7UARHRJ45312063 Is the vin for the Citroen C4 Picasso 2008 HDi with about 150,000kms. I am hoping to be able to refill the existing DPF pouch. Thanks!
 
The problem is (from memory of stuff I've read on this forum), that some cars had a refillable system, others had a disposable, non-refillable pouch.

Your car comes up correctly in this parts database:

https://tinyurl.com/y5wrywqt

However I haven't a clue where to find the DPF/EOLYS reservoir in the parts diagrams. My idea was that once we had a part number for your "pouch" (some have a hard container I believe), it should be easy enough to work out whether or not a refill kit is available.

Good luck!
 
Armidillo said:
The problem is (from memory of stuff I've read on this forum), that some cars had a refillable system, others had a disposable, non-refillable pouch.

Your car comes up correctly in this parts database:

https://tinyurl.com/y5wrywqt

However I haven't a clue where to find the DPF/EOLYS reservoir in the parts diagrams. My idea was that once we had a part number for your "pouch" (some have a hard container I believe), it should be easy enough to work out whether or not a refill kit is available.

Good luck!
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It’s in there under fuel tank you need the dam number to confirm pouch or tank most Aussie early c4 pics had a pouch and it’s not really worth trying to fill it
 
dmccurtayne said:
It’s in there under fuel tank you need the dam number to confirm pouch or tank most Aussie early c4 pics had a pouch and it’s not really worth trying to fill it
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Can you recommend where I can purchase the correct DPF kit please ? Would there be a generic replacement that may do the job ?
 
FarNQFrancophile said:
Can you recommend where I can purchase the correct DPF kit please ? Would there be a generic replacement that may do the job ?
Click to expand...

As Mr McCurtayne explained, more information is needed than just the VIN - the RPO or DAM number. You should have a sticker like this on your driver's side A pillar (visible with door open - label on photo says left side B-pillar - what would I know :unsure:). May not be green...

OIP.4sdl0tDhmHR74vcvI-cDQwAAAA


as the picture says, first 5 digits from the bottom group of numbers. From this it should be finally possible to determine what type of DPF receptacle you have.
 
HDi said:
Hi Craig - unfortunately I was at a bit of a disadvantage as I was working in Canberra while my splendid wife delivered the car to the dealer in Perth, so my interaction was limited to a phone call after the diagnosis. They apparently ran a diagnostic check on a Lexia, and the report on the invoice included:
”Carried out diagnostics and found permanent fault codes for additive level below critical. Checked level and found almost full. Checked connections and fuses - all OK. Checked live at pump and found present and no actuator. Internal pump failure - recommend replace additive pump.”

I assume they tried clearing the fault but it kept recurring, however I wasn't able to read the detail of the report until I got back to WA a couple of weeks later.

Any thoughts?

Thanks

Neil
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My mechanic went through the whole thing with me before he ordered the fluid, it was very interesting, he said that he had to weigh the fluid and reset the computer then after the tank was reinstalled he had to delete all the fault codes. The whole job took him about 2hrs 50mins and was reasonably priced too, he didn't have to replace the pump or the reservoir. He is a European car specialist, and after the run around I got from George at Paris this is the only mechanic I will entrust my Citroen to on the southeast side of Melbourne. Looks like they wanted to make some money from you as these refill jobs don't take very much time.
 
HDi said:
Thanks Ken - do you (or anyone) know if there is a publicly accessible Citroen website or database where you can enter your VIN and find out such tech specs etc?
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HDi said:
Hello again AF Citroen brains - I’m hoping someone might be able to provide some advice on the latest instalment of the C5 particulate fluid saga!

Having got a competent local mechanic to refill the C5 particulate fluid reservoir with the recommended Citroen fluid, the low fluid fault light continued to show, accompanied by an ‘engine fault - service required’ light. Without local access to a Lexia diagnostic box, we had to deliver the C5 400km to Perth and the only remaining Citroen dealer in WA, for some diagnostic help and fault light resets.

To to cut a long (and expensive) story short, the dealer advised they ‘thought’ the problem was due to a failure in the pump in the particulate fluid reservoir, so even though the reservoir was full, the fluid was not being delivered into the fuel system. Hence the fault alarms were still appearing. They also thought the engine fault light was possibly due to the particulate filter being clogged in the absence of particulate fluid. Their solution in the first instance was to install a new fluid reservoir for about $2,100.

While this might appear logical, I’m keen to hear if anyone has experienced similar faults and whether there may be other, potentially less expensive solutions. While the technicalities of this are a bit beyond me, I wasn’t altogether convinced with the dealer’s explanation, but I’m happy to be persuaded otherwise by those with better knowledge. It would really help if anyone could put me in contact with a competent, Citroen-friendly, Lexia-literate mechanic in Perth or the WA south west who doesn’t charge outrageous hourly rates or over inflate parts prices. But maybe that’s just a little a fantasy ��.

The car is a 2013 C5 X7 2.0l HDi with about 170,000 km on the clock

Cheers and thanks

Neil
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My Mechanic is a European car specialist, he did my additive replacement 2 yrs ago. He went through the whole process with me, starting with the replacement fluid, having to weigh the full tank then re-installation and reprograming the computer with the new figures, then clearing all the other fault codes. My C5 is ex Tasmanian, and a victim of field mice in the wiring harness notably the one that feeds the hydraulic pump. I will never go near a dealer again after I was quoted $5000 to fix the same problem that eventually cost me $350. EAI Sydney supplied the fluid.
 
A faulty fuel cap with missing magnets or a sensor with broken wore at cap flap can also cause the additive low fault and cause it not to clear.

With additive low it will still inject fluid and pump up into fuel tank until it runs dry. Their is no level sensor in tank. It's just a scheduled reminder. Determined on amount of times since last fill or since car new that fuel cap has been removed this injecting additive and pumping to tank. Computer works out rough amount it's consumed and throws the fault light. Eventually if ignored for a long time it will cause a master fault.

Always better to use the OEM infineum product. Either powerflex or eolys 172. Their both mixable and one can substitute the other.

The jlm additive is a different fluid make up but is meant to cover all PSA additives. But it's also a lot thinner so may have issues with pump in additive tank working as well as it should.


Pump needs to be primed also once bag refilled or replaced or tank filled.

U should also do a forced regeneration after the bag or additive tank is filled. To make sure dpf isn't partially blocked from low or no fluid.
 
I'm thinking of filling my x7 tank before the warning comes up. Will that negate the need to reset the computer. I have always filled the fuel tank when I get down to reserve to minimise the number of times the fuel cap is removed. It now has done 180,000Km.
 
No Allan, pre-filling the tank won't stop the message because it doesn't measure how much is left, it estimates how much is left based on how many diesel tank refills the car has had, and if it is predicted to runout before the next service, it brings up the alarm to get you to take it for a service sooner.

I did mine as soon as the alarm came up so hopefully the pump didn't need priming, and I used Diagbox to reset the estimation counter. My tank swallowed the full 3 litres with no overflow.

See the thread that UFO put up about filling the reservoir on the C5X7. That post explains how to fill the tank and I added a bit on resetting the counter with Diagbox.

Cheers, Ken
 
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Allan, mine came on at about the kilometers you are at now and I sourced my Eolys from EAI in Melbourne which they had in stock for my VIN.

Have you found UFO's post?

Cheers, Ken
 
Looked at UFO's post, excellent!. I don't have a Diagbox but I would like to try one. We have just upgraded our MacBook air to the latest M1 chip Air. So the old one is available for use if it is possible to get a Mac version.
Are there ant tutorials on how a Diagbox is set up?
 
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