Here is a little story I would like to tell;
My wife owns a R19 Chamade. While it is a generally reliable car, recently she was not able to engage reverse. So having little else on a Saturday afternoon to do, I decided to take a look. After lifting the gear selector boot on the centre console I discovered that a small cable connected to the reverse gear lockout mechanism had frayed and snapped. Relieved at not finding anything worse, I rang the excellent David from French Connection to order a replacement cable.
This, unfortunately, is where my troubles began. David was not able to find the replacement part on his books and informed me that we may have to go genuine. With a shudder I told him to go ahead. A couple of days passed and I began to wonder what had become of the part so I gave Dave a call.
He told me the that he had made numerous enquiries and no one knew what the part was,
He had rung Renault Australia, and they did not know what the part was. They told him that there is a cable on the Automatic, but not on the manual- did the client know what he was talking about?
Well, I have owned Renaults for nearly 20 years and have conducted most repairs myself, I would like to think, despite some at times unusual engineering, I know the difference between a manual and an automatic.
Finally David rang Renospare and asked them to lift the selector boot on a car which they were wrecking. To everyone’s amazement guess what they found- one 90mm cable attached to the lockout mechanism. “Can I buy it?” asked Dave. “No”, replied Renospare, “You’ll have to buy the whole assembly. That will be $80 thankyou.” “I might try Renault again.” Said Dave.
David once again rang Renault and informed them that such a part did indeed exist. They then replied by saying that I would have to buy the whole assembly, “That will be $300 thankyou.”
I have since tried to have a cable made up but have found out that the cable ends are moulded onto the 1mm cable, and that I wont be able to get it done.
It now looks as though I will, for the sake of a simple cable, have to buy a complete assembly- a situation which I find completely ridiculous.
Thanks for your efforts Dave.