Are we being taken for an expensive ride here in Australia?
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Thread: Are we being taken for an expensive ride here in Australia?

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    Default Are we being taken for an expensive ride here in Australia?

    Had the black bitch (407 SV Sport) at the dealers to have new timing belt fitted and they managed to break the tensioner pulley and at the same time managed to strip the thread in the block of one of the studs that holds the tensioner in place. The price of a new tensioner from Peugeot Aus is $760.00, yet the same part from Europe can be had for about €100. Seriously, are we being taken for a big ride?

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    1000+ Posts pgti6's Avatar
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    I needed an oxy sensor for my Pug. Dealer quoted $400+gst. Removed the old one, got the Bosch part number & ordered exactly the same off Ebay-$77 delivered.
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    The high cost of living in this country is the price we pay for living in a paradise with all the trimmings.

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    Fellow Frogger! Psychlone's Avatar
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    Short answer is yes, we are. You have the likes of Harvey Norman claiming it's the non-payment of GST when buying overseas that makes all the difference. I find it offensive that he wants us to believe the price difference is only 10%.

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    I think a bit of it is also the dealer charging more because they know alot of people will just pay it for the convenience of having it done right away and not having to order in their own parts

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    I think we need to support the global economy. Keep it on Earth I say.
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    Quote Originally Posted by AusGrenouille View Post
    Had the black bitch (407 SV Sport) at the dealers to have new timing belt fitted and they managed to break the tensioner pulley and at the same time managed to strip the thread in the block of one of the studs that holds the tensioner in place. The price of a new tensioner from Peugeot Aus is $760.00, yet the same part from Europe can be had for about €100. Seriously, are we being taken for a big ride?
    G'day,
    I say that if they broke it, they pay for it.
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    Quote Originally Posted by pug206gti View Post
    G'day,
    I say that if they broke it, they pay for it.
    You and I would say that but apparently that's "not how the motor trade works". You'd probably end up in a magistrates court to get them accountable for their workmanship and the effort involved for a case is conveniently around the $1000-2000 region that they can get away with.
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    Quote Originally Posted by superpug View Post
    I think a bit of it is also the dealer charging more because they know alot of people will just pay it for the convenience of having it done right away and not having to order in their own parts
    If I had the convenience of having it done right they wouldn't have broken it in the first place. Plus I think hypermiler has nailed with his comment "That's not how the motor trade works"

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    the famous 18E pug206gti's Avatar
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    G'day,
    the last time I had major repairs done was when we had a serious hailstorm in Sydney, about 4 or 5 years ago. I am ahead of myself. Two years later, I had minor repairs to a door. During the respray, the windscreen cracked. The repairer, Western Smash | Fleet, Accident Vehicles | Quality Repairs & Services | Seven Hills, NSW replaced the windscreen, no charge. I have no problems recommending them. A little expensive, but perfect results.
    regards,
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    Quote Originally Posted by AusGrenouille View Post
    If I had the convenience of having it done right they wouldn't have broken it in the first place. Plus I think hypermiler has nailed with his comment "That's not how the motor trade works"
    Oh no I fully agree with you; if anything they should fix what they broke for free. Pretty slack that a Peugeot dealer mechanic made a mistake like that

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    1000+ Posts schlitzaugen's Avatar
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    Do not give up. They will have to pay.
    ACHTUNG ALLES LOOKENPEEPERS

    Das computermachine is nicht fur gefingerpoken und mittengrabben. Ist easy schnappen der springenwerk, blowenfusen und poppencorken mit spitssparken. Ist nicht fur gewerken bei das dummkopfen. Das rubbernecken sightseeren keepen hands in das pockets-relaxen und watch das blinkenlights.

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    1000+ Posts Kim Luck's Avatar
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    On the last French car I drove for nearly ten years from new it was mandatory to replace the idler pulley with a timing belt change because apparently they break at about the same time, with or without interference from a mechanic. That's just saying,,,,,,
    Don't it always seem to go that you don't know what you've got 'til it's gone............

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    Alfa TS engines are one where the (plastic) timing belt idlers fail without help.

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    Quote Originally Posted by pug206gti View Post
    G'day,
    the last time I had major repairs done was when we had a serious hailstorm in Sydney, about 4 or 5 years ago. I am ahead of myself. Two years later, I had minor repairs to a door. During the respray, the windscreen cracked. The repairer, Western Smash | Fleet, Accident Vehicles | Quality Repairs & Services | Seven Hills, NSW replaced the windscreen, no charge. I have no problems recommending them. A little expensive, but perfect results.
    In this situation the repairer probably has insurance to cover this .There is no way they can charge the customer.

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    Fellow Frogger! julian b's Avatar
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    Reading this thread makes me glad I have a Peugeot with a chain and not a belt. My other car is a Camry ,4 cyl wagon with recommended belt change at 150,000 k and everything is cheap .
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    I can't believe people still use dealers. I guess here in Melbourne we have a huge choice of specialists so we don't need them. Lot's of reputable people down here who do pay for there own mistakes (not that they make them).

    As for parts, are we being ripped off? Shit yeah but it's always worth checking a dealer first because every now and again you'll get a nice surprise.

    It's not just French car dealers, I knew of a part for our locally made Camry that had a retail mark up of about 400% and when I asked why I got told because they have to have it.
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    Took my 2007 307 1.6 diesel off the road for a week to do some stuff.
    The radiator I had made from scratch 6 years ago was seeping a bit so I had to get that out, (rang the maker to ask about time and cost of repair, reply was my radiators don't leak so free and same day) which was handy as I also had the broken off dipstick. (Dipstick from dealer..$45.00 and a weeks wait?- Ebay from UK $15 landed in 4 days)...That meant I had to take off the tube. Also had a rattle, which in part was the heatshield half that was connected to the head. The holes for connection were broken off. I rang a dealer here in the west and surprisingly new was $88.00. The new one is heavily reinforced with steel plates rivetted where the holes are...better design.
    Cleaned the dodgy window switches, all good now...
    Also did the fuel filter, Oil change, Timing belt and tensioner, water pump (got 278ks from original).
    Still need to replace the FAP fluid tank. ($1500 dealer, $380ish ebay uk landed)
    I'd really like a new plastic cover that goes at the base of the windscreen mine has a few cracks and such. Cannot recall local price but is was rude.
    They're cheap in the UK but the freight!

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    1000+ Posts pgti6's Avatar
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    So David you say your custom radiator was 6 years old, so made in 2008. Did the original only last a year?
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    Quote Originally Posted by julian b View Post
    Reading this thread makes me glad I have a Peugeot with a chain and not a belt. My other car is a Camry ,4 cyl wagon with recommended belt change at 150,000 k and everything is cheap .
    The belt isn't the problem, it's still in perfect pristine condition, The problem I suspect is a ham fisted mechanic.

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    Quote Originally Posted by David Cavanagh View Post
    I can't believe people still use dealers. I guess here in Melbourne we have a huge choice of specialists so we don't need them. Lot's of reputable people down here who do pay for there own mistakes (not that they make them).
    Unfortunately I don't have much choice here, I did try several local workshops and none wanted to take it on, so I had no choice but to go to the nearest authorised dealer.

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    1000+ Posts Kim Luck's Avatar
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    Something I don't understand is, if the belt is perfect, why were you changing it? And if it's a piece of piss to change, why didn't you do it yourself?
    Don't it always seem to go that you don't know what you've got 'til it's gone............

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    Quote Originally Posted by Kim Luck View Post
    Something I don't understand is, if the belt is perfect, why were you changing it? And if it's a piece of piss to change, why didn't you do it yourself?
    It's the new belt that never made it onto the car that is perfect, not the old one, that one is life expired. I don't ever recall having said that it was a piece of piss to change, I think you may have attributed something to me that someone else may have said.

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    1000+ Posts schlitzaugen's Avatar
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    Look. Just don't give up. Whatever they say, whatever they try, don't. If they broke it, you have legal grounds to make them pay for it.

    If it was my car, I would take it to the next dealer (no matter how far, I would even put it on the back of a tow truck) and have it fixed properly and then send them the bill including towing charges to the dime whilst secretly praying they will refuse to pay so I can see them in court.
    ACHTUNG ALLES LOOKENPEEPERS

    Das computermachine is nicht fur gefingerpoken und mittengrabben. Ist easy schnappen der springenwerk, blowenfusen und poppencorken mit spitssparken. Ist nicht fur gewerken bei das dummkopfen. Das rubbernecken sightseeren keepen hands in das pockets-relaxen und watch das blinkenlights.

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    "The belt isn't the problem....... The problem I suspect is a ham fisted mechanic."

    This is what i see often.
    I work slowly but do not break things or strip threads. Most mechanics don't work like this.
    A while back i bought a good Alfa 156 for not much money from an owner who did regular trips back to Adelaide .
    It had a noise in the timing belt area which i traced to the aux belt tensioner.
    I went in deeper to check the cam belt and found the mounting bolt for the tensioner had torn out the thread in the block!
    So it was not possible to tighten the bolt and it was a catastrophe waiting to happen.

    With some thought i was able to nut out a solution using a Peugeot tensioner and a larger stud into the block, reversing the original system, boring out the tensioner centre.
    Had the tensioner shit itself and the belt snapped the original owner would have had a worthless car .
    All this because of the mechanics error in stripping the thread in the block and doing nothing about it.

    Getting any business to pay for their mistake is difficult, even if you can prove it.

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