Reliability of makes UK
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Thread: Reliability of makes UK

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    Default Reliability of makes UK

    Extensive owner survey of over 18000 owners by Which Car UK with a weighted reliability rating system. Topped by Suzuki with a rating of 97.7%. Followed by Lexus, Toyota, Kia, Mitsubishi with Skoda, Alfa Romeo and Subaru rating well. Both Peugeot and Citroen were in the bottom group of eight. Peugeot rated 89.9% which was skewed unfavourably by the 208, the most unreliable small car on the UK market. The 3008 did much better and was the third most reliable SUV in its class. Citroen was 88.1% and the Cactus the least reliable SUV. Benz, Nissan, Jaguar and Jeep all rated lower. Land Rover rated only 76.5% based not on a large number of faults but their severity and expense. The clear winner by a mile of the most unreliable car prize was the Tesla with a very low 57.3% which might seem bad but the new model S rated only 50.9%.

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    JBN
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    Where you reading the list from bottom to top or top to bottom?

    John

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    Really IMG_1561285233.196587.jpg


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    http://europe.jdpower.com/press-rele...dability-study


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    Quote Originally Posted by JBN View Post
    Where you reading the list from bottom to top or top to bottom?

    John
    What I put is clear. High reliability is a higher rating. I no longer subscribe to Which Car but I believe I have reliably summarized the report I was given.

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    All those are bs anyway just like election polling


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    Short of accessing the manufacturers warranty records (which are gold if you get into them) owners surveys are the only guide the buying public has to the reliability of individual makes. The larger the survey, the more detailed the questions, the better the result will be. The bias is that only those who are interested enough in cars to buy motor magazines are questioned. The other good source of reliability data for commercials is leasing companies and fleet operators. Years ago the RACV used to release call out data by makes which was interesting but didn't differentiate between a flat battery and a seized engine.

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    Vehicles sold in the UK do not necessarily come from the same factories as those that are sent to Australia.
    Don't it always seem to go that you don't know what you've got 'til it's gone............

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    Quote Originally Posted by Kim Luck View Post
    Vehicles sold in the UK do not necessarily come from the same factories as those that are sent to Australia.
    Indeed. They are less likely to have Thai origin.
    Our utes are all Thai or worse.

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    Quote Originally Posted by Russell Hall View Post
    Short of accessing the manufacturers warranty records (which are gold if you get into them) owners surveys are the only guide the buying public has to the reliability of individual makes. The larger the survey, the more detailed the questions, the better the result will be. The bias is that only those who are interested enough in cars to buy motor magazines are questioned. The other good source of reliability data for commercials is leasing companies and fleet operators. Years ago the RACV used to release call out data by makes which was interesting but didn't differentiate between a flat battery and a seized engine.
    Not to mention who is the biggest advertising customer of said publication.


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    The survey is self-reported, so its value is diminished.

    Faults are categorised into 15 groups: aircon, battery, bodywork, brakes, engine, engine electrics, exhaust, fuel system, gearbox/clutch, interior trim, non-engine electrics, steering, suspension, wheels/tyres and other.

    They were weighted by "severity" and cost of repairs, which leads to further misleading conclusions, by biasing against expensive makes.

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    What a ridiculous statement. Of course the report is self reporting, do you really expect manufacturers to provide warranty records. It isn't skewed towards cheaper makes, a spread of prices. It is certainly not a friend of excessive parts and servicing prices. It's a big call to say the editors of Which Car are are corrupt but this is the internet. It is obvious the French makers have some way to go top meet current international manufacturing standards which is rather sad as they once were leaders in the field. Just a post of something of interest to me. No skin off my nose if you like it or not. You Inchcape guys must be run off your feet with the public flooding in. Got rid of the 2016 cars yet?
    JoBo likes this.

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    These surveys are flawed, and manufacturers concealing data is one reason why. The weighting is also debatable. There is a considerable literature devoted to statistics sampling. It has nothing to to with the corruption or otherwise of Which Car editors

    If the warnings or sampling errors are ignored results can be misleading - remember the left-leaning newspapers confidently predicting the election? They should have asked some questions about the sampling methods and statistical error and the confidence might have evaporated.

    I'm far from convinced that French makers cannot favourably compare with the German standards either. The usual journalists' whinge is about electrics, both provided by Herr Bosch. Germans, like Luk, do the clutches and flywheels and many engine parts for both. But that's only an unconfirmed gut feeling without mathematical analysis too.

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    Hang-on, the chart is faults per 100 vehicles so the lower the number the better right?
    On that basis the Peugeot with 77 per 100 is the most reliable.
    Can't imagine Lard Rover, Fiat, or Jaguar being in the top 10 most reliable vehicles.
    "I cannot help but notice that there is no problem between us that cannot be solved by your departure. Mark Twain"

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    Quote Originally Posted by REN TIN TIN View Post
    Hang-on, the chart is faults per 100 vehicles so the lower the number the better right?
    On that basis the Peugeot with 77 per 100 is the most reliable.
    Can't imagine Lard Rover, Fiat, or Jaguar being in the top 10 most reliable vehicles.
    The results listed are for "problems". Anyway, a few vehicles have a problem rate of less than 1%, but the maker with the most problems still only carries a rate of 1.8%, a pretty good indication that Q.C. has improved throughout the industry...............
    Don't it always seem to go that you don't know what you've got 'til it's gone............

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