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Thread: INCHCAPE To Show Us How To Sell Citroens?

  1. #101
    Administrator GreenBlood's Avatar
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    Quote Originally Posted by gerry freed View Post
    Maybe this recent shift to Citreon may be an subtle ploy to rebrand the product and let André rest in peace.
    Motor writers have been onto this for a while in Aus. . . David Morley, Drive



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    Cheers
    Chris
    Attached Thumbnails Attached Thumbnails INCHCAPE To Show Us How To Sell Citroens?-citreon-c5.jpg  
    74 D(very Special) >>Rejuvenation Thread<<
    08 C5 X7 HDi very Noir



    "Déesse" Roland Barthes, 'Mythologies', 1957

    The Déesse has all the characteristics of one of those objects fallen from another universe that fed the mania for novelty in the eighteenth century and a similar mania expressed by modern science fiction: the Déesse is first and foremost the new Nautilus.

    (Umberto Eco [Ed], The History of Beauty, Rizzoli, NY, 2004)

  2. #102
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    Quote Originally Posted by David S View Post
    Certainly, any dealer network culling long-term dealers risks a loss of experience in the dealer network. Holden sacked 30 of its dealers, some long-established and the only dealer in a regional centre. Some of those pushed out will continue to offer their services to their customers, but no longer as a franchised dealer. Others will walk away from the product entirely, leaving fewer options for aftersales service.

    There are some relevant background articles re PSA/Inchcape at goauto. To pick just two of them:
    Peugeot, Citroen begin long climb back - GoAutoNews Premium
    Inchcape plans dealer cull - GoAutoNews Premium

    It's worth remembering that owners in Australia are not obliged to use a franchised dealer for service (including capped price offers) to protect their warranty and/or extended warranty, which is a common misconception. It may help, but it is not essential. Owners do have a choice. This is worth a read:
    https://www.choice.com.au/transport/...aler-servicing

    Citroen Australia is still offering the 6 year warranty on Picasso for vehicles sold to mid-December for anyone keen. There would still be demos and even some new stock that would come with the balance of a 6 year warranty, so it's a matter of asking the dealer. There is a sales event in the next week for both Pug and Citroen. No doubt the person trying to flog the cars will be aware of the options to extend the warranty. I believe Pug still has an older stock overhang, so there might be an opportunity to pick up a bargain that's had a few birthdays in storage.
    I suspect I bought one of the very last C4Ps and all I can say is that it surely failed to sell in sufficient numbers because Australian’s don’t know anything about them .
    Number one priority for me is the coalition of all PSA products and thus making servicing viable for those who don’t live within an hours drive.
    Spare me is it not obvious.


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  3. #103
    1000+ Posts robmac's Avatar
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    Number one priority for me is the coalition of all PSA products and thus making servicing viable for those who don’t live within an hours drive.
    Spare me is it not obvious.
    Several, "lesser brands" have snared customers on this basis alone. Toyota and Subaru came to mind immediately.

    Feeling valued by a supplier encourages loyalty, even to extent of overlooking minor stuff ups.

    FFS it's customer relations 101 to give the customer a "happy experience", yet there are not a lot of the major suppliers (of any product) who succeed in leaving customers really happy with their products or services these days.

    End of rant.
    JohnW and tasie C5 like this.
    Mutual Respect is Contagious


  4. #104
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    Those early C5 shots remind me of an au Falcon (except they might have been more reliable)
    '04 Megane
    Gone but not forgotten
    '71 16 TS, '72 16 TL, '74 15TS,'82 20TS Series 2, '85 25 GTX. '49 L15,

  5. #105
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    Either way time is running out for the automotive retailing industry.......and ‘driving’ for that matter.
    I certainly wouldn’t be ‘investing’ in the industry as it stands .


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  6. #106
    1000+ Posts robmac's Avatar
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    Quote Originally Posted by Nagaman View Post
    Either way time is running out for the automotive retailing industry.......and ‘driving’ for that matter.
    I certainly wouldn’t be ‘investing’ in the industry as it stands .


    Sent from my iPad using aussiefrogs
    As the dealer principal who sold us the Skoda said. Australia has 44 odd brands of cars on sale. Even discounting left wings and a-sols. That's far too many and something has to give eventually because that number is simply unsupportable.
    Mutual Respect is Contagious


  7. #107
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    Quote Originally Posted by robmac View Post
    As the dealer principal who sold us the Skoda said. Australia has 44 odd brands of cars on sale. Even discounting left wings and a-sols. That's far too many and something has to give eventually because that number is simply unsupportable.
    Tin pushing is ultimately destined to be a dead end if only because all western governments are now prioritising autonomous transport.
    My last car looks increasingly like being a BEV......more charging points in Australia than I realised.



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  8. #108
    Thank God I'm a Frenchman harrisson_citroen's Avatar
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    Quote Originally Posted by gerry freed View Post
    Maybe this recent shift to Citreon may be an subtle ploy to rebrand the product and let André rest in peace.
    Soon to be followed by the upside down chevron.
    DS Un jour, DS toujours !

  9. #109
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    Yes, those not so rare Citreons .... and even "as advertised" by their owners.

    Nah, the C5 is nicer looking that the Falcon, albeit the newer ones are quite sharp looking compared to the older models.

    The upside down chevrons are the Northern Hemisphere versions.
    Once upon a time:


    Many R4s (incl. fourgonnette), R5LS, R16TS.


    GS 1015, 1220, sedans and wagons.
    CX 2200, 2400.
    ID 1966, 1969, DS21H, DSpecial, DS23 Pallas.
    C5 2002, 2004 petrol and diesel.
    sold ..... D Special 1974 ... to fellow Tassie AFer.
    sold ..... Xantia Activa 1998 (look out Gulargambone)
    sold .....GS 5 speed sedan (what a tale)
    sold .... 1986 2CV6

    And now:

    C5 2.2 HDI 2005 wagon
    CX25GTi 1985 auto
    CX2500 IE Pallas 1985 auto
    DS23 1973 Pallas
    DS23EFI 1975 Pallas

  10. #110
    Thank God I'm a Frenchman harrisson_citroen's Avatar
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    I have checked, and this lovely number plate is still available from PPQ in Queensland!
    Just in time for Christmas, and to compliment your set of upside down Chevrons:

    INCHCAPE To Show Us How To Sell Citroens?-744.png
    DS Un jour, DS toujours !

  11. #111
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    Why don't you register it and offer it the unsuspecting Inchcape?
    You could even attach it to a rare Citreon Forrester to make it more attractive to them.
    Armidillo and Greg like this.

  12. #112
    Thank God I'm a Frenchman harrisson_citroen's Avatar
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    I would have, but I already blew the budget and reserved a special plate:

    "D SPECIAL", with 2 extra spaces in between the D and the S. Cost me a fortune! "DSPECIAL" would've been so much better!

    I long hesitated also on the "DEXTRON", but they said they're wasn't enough letters in it!
    David S likes this.
    DS Un jour, DS toujours !

  13. #113
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    Quote Originally Posted by Trading Estate View Post
    Those early C5 shots remind me of an au Falcon (except they might have been more reliable)
    Which, the Ford or the Citroen?
    JohnW

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    Renault Scenic 2005 (wife's)
    Renault Scenic 2007 (mine)
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  14. #114
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    Quote Originally Posted by harrisson_citroen View Post
    I would have, but I already blew the budget and reserved a special plate:

    "D SPECIAL", with 2 extra spaces in between the D and the S. Cost me a fortune! "D(v)SPECIAL" would've been so much better!
    Oh really you shouldn't have I'm so embarrassed, they will take pride of place and give me incentive to get the car on the road

    You should look at French Diplomat plates for your car. . . 23 CMD 1

    Edit: Oh look it's available in the correct colour combo $475.00



    (Joking )

    Cheers
    Chris
    Attached Thumbnails Attached Thumbnails INCHCAPE To Show Us How To Sell Citroens?-french-diplomat-plate.jpg  
    harrisson_citroen and David S like this.
    74 D(very Special) >>Rejuvenation Thread<<
    08 C5 X7 HDi very Noir



    "Déesse" Roland Barthes, 'Mythologies', 1957

    The Déesse has all the characteristics of one of those objects fallen from another universe that fed the mania for novelty in the eighteenth century and a similar mania expressed by modern science fiction: the Déesse is first and foremost the new Nautilus.

    (Umberto Eco [Ed], The History of Beauty, Rizzoli, NY, 2004)

  15. #115
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    Quote Originally Posted by JohnW View Post
    Which, the Ford or the Citroen?
    Dare I suggest the Ford?
    '04 Megane
    Gone but not forgotten
    '71 16 TS, '72 16 TL, '74 15TS,'82 20TS Series 2, '85 25 GTX. '49 L15,

  16. #116
    Thank God I'm a Frenchman harrisson_citroen's Avatar
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    Quote Originally Posted by GreenBlood View Post
    Oh really you shouldn't have I'm so embarrassed, they will take pride of place and give me incentive to get the car on the road

    You should look at French Diplomat plates for your car. . . 23 CMD 1

    Edit: Oh look it's available in the correct colour combo $475.00



    (Joking )

    Cheers
    Chris
    Good on you Chris! At only $475, not a bad proposition really. Is that really the cost?
    Although in my days a consulate car would've been identified by "CC" ie Corps Consulaire, as the car even though in a foreign country would still bear the French registration. Such as "1954 CC 75"
    Not sure it is the case in modern day Australia though....

    Another controversy?
    Last edited by harrisson_citroen; 24th November 2017 at 09:52 PM.
    DS Un jour, DS toujours !

  17. #117
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    Now we have DS, they could very well reintroduce a DSpecial variant.

  18. #118
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    Quote Originally Posted by harrisson_citroen View Post
    Good on you Chris! At only $475, not a bad proposition really. Is that really the cost?
    Although in my days a consulate car would've been identified by "CC" ie Corps Consulaire, as the car even though in a foreign country would still bear the French registration. Such as "1954 CC 75"
    Not sure it is the case in modern day Australia though....

    Another controversy?
    Apologies to Greg for this mini hijack. . . I'll get the thread back on topic,oh yes I will.

    Yes, $475.00 unless I missed something on PPQ

    Oh looky, so close but no cigar - modern car so perhaps things have changed since you were a real Frenchman. . .



    Cheers
    Chris
    74 D(very Special) >>Rejuvenation Thread<<
    08 C5 X7 HDi very Noir



    "Déesse" Roland Barthes, 'Mythologies', 1957

    The Déesse has all the characteristics of one of those objects fallen from another universe that fed the mania for novelty in the eighteenth century and a similar mania expressed by modern science fiction: the Déesse is first and foremost the new Nautilus.

    (Umberto Eco [Ed], The History of Beauty, Rizzoli, NY, 2004)

  19. #119
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    Quote Originally Posted by GreenBlood View Post
    ... since you were a real Frenchman. . .
    ...
    Crickets or popcorn next?

  20. #120
    Thank God I'm a Frenchman harrisson_citroen's Avatar
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    You're exactly right, it seems to be how they do it now. I guess yes, I was a Frenchman a long time ago now. I used to be a lot more argumentative then, I've mellowed soooo much.

    I better check that ppq again then! mmmmm $475.
    GreenBlood likes this.
    DS Un jour, DS toujours !

  21. #121
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    Inchcape?

    Meh.

    Some people (like Ford) KNOW how to sell vehicles!

    Try this:



    INCHCAPE To Show Us How To Sell Citroens?-main-qimg-307fd1733357da92f64b87d37af8ba46.jpgINCHCAPE To Show Us How To Sell Citroens?-main-qimg-a3160462065b11fc637dff33dc6cfd6c.png
    David S and jaahn like this.
    Once upon a time:


    Many R4s (incl. fourgonnette), R5LS, R16TS.


    GS 1015, 1220, sedans and wagons.
    CX 2200, 2400.
    ID 1966, 1969, DS21H, DSpecial, DS23 Pallas.
    C5 2002, 2004 petrol and diesel.
    sold ..... D Special 1974 ... to fellow Tassie AFer.
    sold ..... Xantia Activa 1998 (look out Gulargambone)
    sold .....GS 5 speed sedan (what a tale)
    sold .... 1986 2CV6

    And now:

    C5 2.2 HDI 2005 wagon
    CX25GTi 1985 auto
    CX2500 IE Pallas 1985 auto
    DS23 1973 Pallas
    DS23EFI 1975 Pallas

  22. #122
    1000+ Posts robmac's Avatar
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    Perhaps could you pass on the firearm and request a complimentary Citroen instead.
    Mutual Respect is Contagious


  23. #123
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    So do Inchcape. Look what they did in taking Subaru from virtually nothing to the strong brand it is now. They know a lot more than any of us about selling cars, and hopefully they will build up the PSA presence in Australia in the coming years.

  24. #124
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    If you want to know who will be the official dealers in your city going forward and you are still in the dark, you will have to wait for a letter/e-mail from Inchcape or until 1st December to check the Citroen and Peugeot websites, at which point it will apparently show the updated dealer listing.

    Don't get upset with the customer service operators if you can't get a straight answer to the question during next week. It's evidently not their fault they can't tell you yet.
    GreenBlood and iLaguna like this.

  25. #125
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    If they expect workshop jobs in any of their own dealerships, or for that matter, the local Pug dealership, they can wait a loooong time. I've been there, and done that, once only.

    Subaru parts pricing is as poisonous as S-D's Citroen policy, often worse.
    pug206gti likes this.

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