INCHCAPE To Show Us How To Sell Citroens? - Page 11
  • Register
  • Help
Page 11 of 11 First ... 7891011
Results 251 to 265 of 265
Like Tree179Likes

Thread: INCHCAPE To Show Us How To Sell Citroens?

  1. #251
    Fellow Frogger!
    Join Date
    Aug 2015
    Location
    Nagambie
    Posts
    369

    Default

    Quote Originally Posted by JohnW View Post
    I'm staggered to hear about Continental Cars - from Perth they were the light at the end of the tunnel for Xantia parts that the locals said were not available. Ring up, describe situation, VIN number not needed, right stuff posted quickly. Wonderful people. Folly by Inchcape.
    Why do people make the assumption that Inchcape chose to do it?.

    Advertisement



    Sent from my iPad using aussiefrogs

  2. #252
    1000+ Posts
    Join Date
    Jun 2013
    Location
    Sydney
    Posts
    6,837

    Default

    From the horse's mouth:
    Unfortunately to due commercial reasons, continental cars is no longer an authorised Citroen dealer.
    That means either Inchcape kissed them goodbye, or it wants some unacceptable changes. A single brand, successful dealer of what is a minor brand for over 50 years, with freshly renovated quality premises and nobody else nearby, is unlikely to want to go away just because it's time.

    We have mentioned mostly the workshop. The parts people are outstanding too, as mentioned. You won't be dealing directly with a principal at the other places in Sydney

  3. #253
    1000+ Posts robmac's Avatar
    Join Date
    Nov 2004
    Location
    Melbourne / Caulfield
    Posts
    16,028

    Default

    Quote Originally Posted by seasink View Post
    From the horse's mouth:

    That means either Inchcape kissed them goodbye, or it wants some unacceptable changes. A single brand, successful dealer of what is a minor brand for over 50 years, with freshly renovated quality premises and nobody else nearby, is unlikely to want to go away just because it's time.

    We have mentioned mostly the workshop. The parts people are outstanding too, as mentioned. You won't be dealing directly with a principal at the other places in Sydney
    Or Continental are looking to change to an easier to sell marque or marques and the freshen up is part and parcel of that change.

    I'm really surprised Greg or David, with their "secret" connections haven't been able get the inside info.

    At the moment everything about the change seems to be uninformed conjecture.

    There is another possibility -retirement and sale of freehold real estate which would be worth many dollars.

    I guess we have the time to wait.
    Mutual Respect is Contagious


  4. #254
    Fellow Frogger! Boyracer's Avatar
    Join Date
    Mar 2004
    Location
    Sydney South
    Posts
    600

    Default

    I wouldn't be surprised if this decision eventually gets reversed or the distributor is changed yet again.

    Regarding Con Cars, they're certainly a lot more than a typical dealership. An older C5 once parked behind me in Surry Hills. The driver had obviously noticed the Con Cars sticker on my back window and what do you think she said? She didn't say anything about the make or models. No, she simply said "Bill & Greg! Aren't they lovely!"
    UFO likes this.
    Cheers,
    Michael

    ____________________________

    Citroen Car Club of NSW - Member

    1974 Citroen DS23 non Pallas BW Auto/Carby with Air-conditioning [AC640 Delta Blue]
    1972 Citroen DS21 5SPD EFI Pallas [AC088 Blanc Meije]

    2012 Citroen C5 Exclusive 3.0L Auto Diesel [Noir Perla Nera]



  5. #255
    Fellow Frogger
    Join Date
    Jan 2004
    Location
    Sydney
    Posts
    8,387

    Default

    Quote Originally Posted by robmac View Post
    Or Continental are looking to change to an easier to sell marque or marques and the freshen up is part and parcel of that change.

    I'm really surprised Greg or David, with their "secret" connections haven't been able get the inside info.

    At the moment everything about the change seems to be uninformed conjecture.

    There is another possibility -retirement and sale of freehold real estate which would be worth many dollars.

    I guess we have the time to wait.
    ... and there is yet another load of 'uninformed conjecture'.

    You might re-read the thread and in particular the link in here (given by RobL):
    INCHCAPE To Show Us How To Sell Citroens?
    and you should be able to draw a reasonable conclusion as to how things unfolded.

    It's not for me or Greg or anyone else to explain why this has happened. I don't know why and I doubt Greg knows why. However, I would guess Simon (SLC206) should get the gong for the most likely explanation, being:
    INCHCAPE To Show Us How To Sell Citroens?
    I would throw Peter Warren at Warwick Farm in the mix too.

    You can always pick up the phone and ask Bill Bunting (02 9759 1977).
    Greg likes this.

  6. #256
    1000+ Posts robmac's Avatar
    Join Date
    Nov 2004
    Location
    Melbourne / Caulfield
    Posts
    16,028

    Default

    You can always pick up the phone and ask Bill Bunting (02 9759 1977).
    I'm not a stakeholder ie I don't own a Citroen and the marque I do own has an established network of trained dealers. Comparatively I'm spoilt for choice with dealers. I'm also in another state. So Continental being removed from Citroen "consciousness" is neither here nor there to me.

    I wouldn't know Bill Bunting from a bar or of soap, so to contact him and ask about "commercial in confidence" matters may seen as a little ungracious. And he would be within his rights to tell me to "p!ss off". So I don't intend to take your suggestion.

    I was just surmising that there may be AF members who are have a closer relationship to Bill, and be privy to some information. Which sure as hell most AF members are not. And since your name has been mentioned a few times and Greg originated the thread I saw you one or both of you as a possible source of accurate information.

    However, like many others in this thread I've offered my opinion, which still suggests that the Inchcape may not the sole reason Continental and Inchcape have parted company.

    FWIW The links you have posted are based on hypotheticals as well. Better thought through than some others, but still no concrete information.

    I apologise humbly, if I offended you.
    Mutual Respect is Contagious


  7. #257
    1000+ Posts gerrypro's Avatar
    Join Date
    Nov 2010
    Location
    Camperdown 3260 Australia
    Posts
    2,625

    Default

    How about we let this thread end, and just wait to see what happens! It is really out of our control anyway!
    robmac, ajaxvte, Nagaman and 1 others like this.
    Cheers Gerry

  8. #258
    JBN
    JBN is offline
    1000+ Posts JBN's Avatar
    Join Date
    Nov 2010
    Location
    Sydney
    Posts
    7,356

    Default

    Quote Originally Posted by robmac View Post
    Or Continental are looking to change to an easier to sell marque or marques and the freshen up is part and parcel of that change.

    I'm really surprised Greg or David, with their "secret" connections haven't been able get the inside info.

    At the moment everything about the change seems to be uninformed conjecture.

    There is another possibility -retirement and sale of freehold real estate which would be worth many dollars.

    I guess we have the time to wait.
    I would say that Bill & Greg would never abandon Citroen. They may retire from the automotive trade, but they would never change Citroen for some other marque.

    John
    diesel pete likes this.

  9. #259
    Tadpole
    Join Date
    Jul 2015
    Location
    Sydney, Australia
    Posts
    11

    Default

    Quote Originally Posted by robmac View Post
    Or Continental are looking to change to an easier to sell marque or marques and the freshen up is part and parcel of that change.

    At the moment everything about the change seems to be uninformed conjecture.

    There is another possibility -retirement and sale of freehold real estate which would be worth many dollars.

    I guess we have the time to wait.
    There's no uninformed conjecture. I've spoken directly with Bill and Greg. Inchcape cut the cord in a curt and ungracious manner. I posted earlier in this thread that Continental (Bill, Greg and the team) live and breath Citroen. They recently rejuvenated the premises and acquired new equipment. They weren't looking for change. This is all about Inchcape ensuring that their own dealers are given a leg-up because they knew they could not compete with the best.
    Greg likes this.

  10. #260
    UFO
    UFO is offline
    Citroën Tragic UFO's Avatar
    Join Date
    Aug 2001
    Location
    Gerringong, NSW, Australia
    Posts
    9,196

    Default

    I concur with diesel pete's comments above. I recently sent an email to Bill and Greg and the reply from Bill equates with pete's post.

    A sad situation when a trusted and valued dealer and technical team is cast asunder in such a disgusting manner.

  11. #261
    Tadpole
    Join Date
    Feb 2014
    Location
    Sydney
    Posts
    22

    Default

    Quote Originally Posted by diesel pete View Post
    There's no uninformed conjecture. I've spoken directly with Bill and Greg. Inchcape cut the cord in a curt and ungracious manner. I posted earlier in this thread that Continental (Bill, Greg and the team) live and breath Citroen. They recently rejuvenated the premises and acquired new equipment. They weren't looking for change. This is all about Inchcape ensuring that their own dealers are given a leg-up because they knew they could not compete with the best.
    According to this story, Inchcape was 'encouraging' dealers to sell both Peugeot and Citroen
    https://www.carsales.com.au/editoria...erhaul-108408/

    I wonder if that had something to do with it – would CC want to be a Peugeot dealer as well? Also the location – not ideal.

    Anyway, the main thing is that Continental Cars were fantastic. I only went there for some warranty work on a C2 but I was bowled over by Greg's sheer professionalism and knowledge.

    Look at it this way: Citroen is unlikely to be a volume brand here, ever. So you get a problem with your fresh Citroen, and most dealers will know next to nothing about fixing it, nor care. CC had a lot of expertise with Citroen and interest in fixing the cars. It was a 'brand ambassador' (even though I hate that term) for Citroen.

    Ateco (for all its faults) knew what it had in CC: according Ateco's PR guy back in the day they loved CC.

    I wonder if CC will continue with (non-authorised) service and used cars? I hope so, because it would be such a shame to lose this great resource (no, I am not a relative or friend of these people, just know when I see a good dealer operation. So do quite a few of you, by the looks of it).

  12. #262
    1000+ Posts Kim Luck's Avatar
    Join Date
    Nov 2010
    Location
    Melbourne, Aus.
    Posts
    16,331

    Default

    My "through the looking glass" query is, now that Renault Nissan have bought 38% of Mitsubishi, how does that leave everyone in the PSA "Collaborative" camp?
    It's another lovely day! Again!

  13. #263
    1000+ Posts gerry freed's Avatar
    Join Date
    Jun 2003
    Location
    Lauderdale, Tasmania
    Posts
    2,861

    Default

    Yes, Renault control Nissan, Mitsubishi Motors, Dacia, Samsung Motors and the Russian group that I can never spell right. In some large markets they cross badge their cars according to local brand image. The Dacias are often badged Renault for example. The Koleos is Samsung built and branded Renault in Western markets. etc etc.
    I am expecting that in small markets like Australia they will progressively merge their dealerships.

    It is not just Sushi in the Bouillabaisse but Dim Sims and Kim Chee as well . PSA are now using Aisin gearboxes made in China and are about to import 100,000 petrol motors from China to fill the gap created by the rapid drop off of diesel sales in Europe and the shift to automatics to make it easier to meet the stricter pollution laws coming into force.
    Last edited by gerry freed; 9th December 2017 at 08:29 AM.
    JohnW likes this.
    Think Global - Ride on Spheres

  14. #264
    Fellow Frogger! Greg's Avatar
    Join Date
    Sep 2001
    Location
    MAITLAND NSW AUSTRALIA
    Posts
    505

    Default

    Hi Guys,

    The problem with Aussie Frogs is some people don't read what is printed, and then continue to make comments about what they thought they read. One recent comment was that this post was full of uninformed conjecture!

    Well, not on my part.

    Quite a while back Robmac asked under what circumstances was Con Cars relieved of the dealership. In a subsequent posting I stated that they were dumped. I think the word dumped means there was no participation from Con Cars, only a decision from Inchcape.

    I also stated that Con Cars were in the process of complying with the wishes of Inchcape, and were in the process of taking Peugeot onboard, even though they weren't that happy? It's a bit like going to Goodwins at Cessnock with a Citroen to service or repair. They will probably do it?, but there won't be any smiling (ROFLOL).

    I also wrote that Con Cars may have been moved out of the way so that a perceived bigger player will be pressured into taking on Citroen without any local competition. Time will tell what cards Inchcape have up their sleeve?

    Greg Bunting told me many years ago, at the time they were selling large numbers of new Citroen, that they were no more profitable than when they were just selling used cars.

    Selling new cars can often be a big liability, and while it is a source of continuity, it can also cause a lot of headaches, especially if there is a lot of warranty problems.

    Being a dealer these days also requires the dealership to only sell genuine parts that are imported by the concessioner at their set prices, so the dealership is virtually in shackles, under the importers control. Recent importers have strenuously inforced this compliance with spare parts.

    So Continental Cars may well be better off, and can now run their business as they see fit, and buy their parts at much better prices, from where they decide.

    The loss is is the Citroen buyer in general. What Inchcape have done is take away Citroen's continuity, the respectability to have a dealer of very long standing, and highly regarded, no longer part of the network.There is not many people in Sydney who don't know where Continental Cars is located.

    With all the longstanding dealers and distributors of the past, like AO Duttons & Sons, Chateau Motour, Ian Robinson Motors, and Maxim Motors now all gone, the new or existing dealers come with little credibility, and no guarantee that there will be around for even the term of the warranty period.

    I used to think that it took people with special qualities to run a success business, but I've now decided that more often than not, they are run by people whose only qualification is the ability to keep their job, and justify their existence.

    Citco and Maxims are the only credible importers in Citroen history in Australia, although Ateco did make a fairly professional attempt in their earlier days, but the rest, Bryson, Franzcar, Sime Darby, were all pretty lame.

    Whether Inchcape can pull the habit out of the hat remains to be seen, but seeing they have just shot the rabbit, I don't like their chances?

    best regards,

    Greg
    We Have:
    C5 HDI Exclusive 2.7 '09, Pluriel '09, Berlingo 1.6 HDI '10, C4 VTS coupe. C4 Picasso '08, 2CV Charleston '84 Grey, 2CV, '55 Australian delivered. 15/6 H '55, SM '74 BVM, DS21 EFI BVH, DS21 '67 BVH.
    We Had:
    1930C6F, '73 GS1220 wagon X 2, '75 G special, '75 GS panel van, '74 GS Birotor, '82 GSA panel van with factory AC, '85 CX25GTI BVM, 2002 C5 V6, 2006, C5 S2 HDI, '86 BX19GT, '72 DS21 BVM, '55 15/6H, '54 Lt 15,'73 Dyane, '82 Visa Super X, with Chrono Mecs & factory AC, 1972 SM.

  15. #265
    Administrator GreenBlood's Avatar
    Join Date
    Mar 2001
    Location
    Brisbane
    Posts
    7,809

    Default

    Oh dear. . .

    I'll close the thread, do a bit of housekeeping, but as this is still a developing situation for Citroen owners not just in Sydney but around Australia re-open to informed comment. . .

    Edit: and we're back. . .



    Chris
    Kenfuego and UFO like this.
    74 D(very Special) >>Rejuvenation Thread<<
    08 C5 X7 HDi very Noir



    "Déesse" Roland Barthes, 'Mythologies', 1957

    The Déesse has all the characteristics of one of those objects fallen from another universe that fed the mania for novelty in the eighteenth century and a similar mania expressed by modern science fiction: the Déesse is first and foremost the new Nautilus.

    (Umberto Eco [Ed], The History of Beauty, Rizzoli, NY, 2004)

Page 11 of 11 First ... 7891011

Thread Information

Users Browsing this Thread

There are currently 2 users browsing this thread. (0 members and 2 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •