UK Citroen Parts Supplier ripoffs
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  1. #1
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    Icon13 UK Citroen Parts Supplier ripoffs

    G'day all

    Just bought a couple of rear suspension boots and clips for my GS from a specialist GS parts supplier in the UK.

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    On their website these are listed at £8.73 ea. They charged me £12.80. They also insisted on supplying new clips with that, to which I thought fair enough. Bloody hell, if I'd known they were £6.22 for the pair I would have just refitted the old ones. Then on the package the postage sticker was £4.48 - they charged me £8.03. Then on top of that they charged me £6.97 VAT. (VAT? Do I have to pay that?)

    All up it's cost me $113.85 for two boots and two clips.

    There's a lesson in this I'm sure but I'm darned if I know what it is. Am I the only idiot that's been caught out here?

  2. #2
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    Quote Originally Posted by graham66
    Then on the package the postage sticker was £4.48 - they charged me £8.03. Then on top of that they charged me £6.97 VAT. (VAT? Do I have to pay that?)
    graham66,

    Whilst I don't think what they did in relation to charging you more for the goods you bought was right (in fact I'd make a point of complaining!) don't criticise someone for charging more for postage than they pay the post office. Someone has to pay for the box/packaging materials and the time for someoen to drive to the post office so I think charging £8 for postage is probably quite a fair thing to be honest.

    I sell a fair bit of stuff on eBay and charge say $10 for something that costs me $7 to send, but it takes me 30 mins to actually post it. I get complaints about it, but once I explain my point I still get positive feedback

    With VAT, you don't have to pay it being an Aussie, but you do *explicitly* have to ask not to be charged the VAT. That seems to be the law (rule of thumb at least) because in my experience if you don't ask, you are just charged the VAT amount.

    Derek.

  3. #3
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    Icon13

    Deka - fair point about handling fees but it should at least be itemised on the bill (Their's wasn't)

    You add $3 to cover your handling fees on EBAY and you get complaints? Imagine the reaction if you slapped 'em for an extra $8.60 for your trouble.

    Mate, I think I'm entitled to be critical.

  4. #4
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    Quote Originally Posted by graham66
    You add $3 to cover your handling fees on EBAY and you get complaints?

    Mate, I think I'm entitled to be critical.
    Yeah, I'm amazed at what a whinging bunch eBay buyers are.
    I didn't realise they didn't itemise it at the time of purchase.. that's not good.

    Derek.

  5. #5
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    Graham, they shouldn't have charged you VAT. So long as they can prove to the VAT-man that the goods have been exported, they're covered for it being VAT-free. I'm sure one of our English members could confirm that.

    Stuey

  6. #6
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    I have been buying parts from overseas - on & off - for 30+ years.
    I distrust all pommy suppliers until they prove they are honest.
    I trust all USA suppliers until they prove they are dishonest.

    You were scammed, sometimes I think the Poms take perverse pleasure in conning Australians.

    These days I only buy from England using Ebay so I can leave feedback. Even then I dont seem to find a lot of long-term English Ebayers (compared to US) perhaps they give up or change identities cause they get a lot of poor feedback.

    Get onto as many chat sites as you can and spread the word about them. This may save others from getting caught
    So many projects - so little time.

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