Citroen New Car Sales in Sydney
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Thread: Citroen New Car Sales in Sydney

  1. #1
    Tadpole
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    Default Citroen New Car Sales in Sydney

    I was just advised by my Citroen dealer that they are giving up on selling Citroen. Sydney is effectively down to one dealer. There is supposed to be a service (not sales) location in Rosebery and another service only starting in Parramatta. No news on Citroen appointing another dealer in Sydney at this time.
    Not gonna be easy to attract buyers apart from any other product pricing issues - pity.

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    Contented Peugeot Driver addo's Avatar
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    So - you are saying McCarroll's are no longer going to be selling/fixing CitroŽns?

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    bas
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    What do you mean with Rosebery is not a sales location? This is where Continental Cars is located and for as far as I know, and their website, they still sell CitroŽns.

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    Contented Peugeot Driver addo's Avatar
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    Rosebery, not Roselands.
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    I'd thought that after some comings and goings, there would be at least three sales dealers in Sydney.
    This is Citroen's current listing of NSW options:
    Search Results : CitroŽn Dealers | CitroŽn Australia

    For service only in Artarmon, Cremorne Prestige may still be an option. Parramatta would not be too bad and is now reasonably central, but all roads almost seem to lead to Roselands these days if you look at the road network map. It's no longer the far south west. From the North and East sides it's an easy drive via Homebush Bay or the M5 East if you avoid peak traffic times.
    Last edited by David S; 13th January 2014 at 04:22 PM.

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    Who are we talking about? There are only two sales outlets in Sydney - McCarroll and Continental. Both have websites up and both are listed on the Citroen website dealers' list.

    McCarroll has the larger Citroen workshop.

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    They're break specialists, though.

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    Continentals are THE specialists and always have been. I was a bit concerned that the place was closed in the first week of January but I think they know what they are doing. I don't think Bill would really mind if he was the only one
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    Quote Originally Posted by Greg C View Post
    Continentals ... closed in the first week of January ...
    Happens every year but with more reliable cars these days, they wouldn't return to work with a line of broken CX's outside!

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    Quote Originally Posted by seasink View Post
    Who are we talking about? There are only two sales outlets in Sydney - McCarroll and Continental. Both have websites up and both are listed on the Citroen website dealers' list.
    Isn't there a dealer in Campbelltown as well - Macarthur CitroŽn?
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    McCarroll's have just taken down their Cit signage. They are to become Renault dealers.

    Unfortunate, because whatever the regard for Continental, they are a heck of a long way away on congested roads for many (most?) potential buyers. My understanding, correct me if I'm wrong, is that McCarroll were the country's largest volume dealer.

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    There were more dealers back in the mid-late 90s when the Xantia/Xsara were the only models in the range...

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    They might lose some sales now based on customers who made a fairly peremptory decision without emotive aspect, no longer having a specific venue.

    Without any data to suggest it, I would assume that physical attendance at a (nearby) dealer was dropping away as the main "ingredient" in purchasing a new car. Surely more of the decision is made remotely, by internet research as a mainstay? If so, the need for a significant number of agents all offering essentially the same thing within cooee of each other, is diminishing.

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    Fellow Frogger!
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    Hi Addo
    Speaking personally with a new car I prefer to buy from a dealer whose say within a max of 10km from home. Yes a really good one or a really good deal you might cross town. Having said that with many cars nowadays (I'm talking VW mainly here) you only need the car serviced once a year. So even if the dealership is a long way away you can make a day of it, take it on a Sat morning and spend the morning in one of the well equipped service lounges having a latte, watching a big screen TV, etc. This of course is a great theory as long as there are no niggling problems that require multiple trips back to the dealer!

    I've not tested the theory so much with day to day cars but it still probably applies. With anything exotic or unusual, the quality and enjoyment of the ownership of a car is directly related to finding the right mechanic or dealer. A good one of either can make the ownership experience. Or really spoil it. Likewise the cost of those services.

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    Quote Originally Posted by seasink View Post
    McCarroll's have just taken down their Cit signage. They are to become Renault dealers.

    Unfortunate, because whatever the regard for Continental, they are a heck of a long way away on congested roads for many (most?) potential buyers. My understanding, correct me if I'm wrong, is that McCarroll were the country's largest volume dealer.
    Certainly not - based on figures I was shown when my car was serviced at Continental's last year. The figures indicated that CC was the leader.
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    It would be nice to see what the real sales figures in the different areas are. I see more Cits around the North Shore than anywhere else in the metropolitan area. I was at Chatswood yesterday in the C5, and parked near two others and a snail C4. Passed another X7 when i turned out of the highway. I checked the plates of the parked cars - mine has no dealer marks, but the others were McCarroll.

    I suppose my worry is that Citroen will be merged with the North Shore Pug dealer. I once fixed a 306 in 15 minutes that had been to that expensive workshop twice.

    Worse would be to be exiled to Parramatta, and Sydney congestion is now such that crossing the water during daylight does not appeal at all. I've enjoyed downtown Punchbowl & Lakemba waiting for work at Conti's. It's not what it was in my or their youth.

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    I was very happy with the sales and service provide by McCarrolls by I suspect that sales volume is behind the decision to relinquish the Citroen franchise. They will shortly stop doing warranty work but may continue service work while they still have the trained technicians. I an more concerned with having a dealership that is committed to the brand and would be happy to have my service work done there to get the return of support should problems arise. Having said that, the C4 (E-HDi) has been fault free over the 20 months of ownership so maybe it will not be an issue. I'm still very happy with it and need to get over the need to travel to get service/support in the future.

    I guess I will be visiting Continental to see what they are like and hopw they feel about taking on the car.

    I also live in Chatswood and see quite a few Citroens about - Citroen has been in the area for a number of years.

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    McCarrolls always did a good job with Citroen in the North Shore from a sales and service point of view but can't blame them.
    Australian national car sales by brand for 2013 show Renault 7,016 and Citroen 1,180 down from 1702. That number doesn't support many dealers nationwide!!! Essentially the new C4 tanked with help from the change in distribution. From my experience warranty claims must be killing them too even if they are being reimbursed the rates aren't great compared to standard servicing which is easy money.

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    It would seem that the new for 2014 distribution system has had little benefit even in the big Sydney market catchment. Do Sime Derby plan to grow the Citroen exposure ????

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    I see a few new C4s around the lower north shore, which I imagine are from McCarroll. It is a mystery to me why these can't equal or exceed the sales of P308s - they are basically a 308 with a nicer body, and quite pleasant to drive. (Admittedly Sime Darby are stupidly pushing the AL4s, and few auto buyers like EGS)
    Last edited by seasink; 16th January 2014 at 03:47 PM. Reason: sp

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    bas
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    Quote Originally Posted by addo View Post
    Rosebery, not Roselands.
    My apologies .
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    Me too I think Mccarrols were doing the job as well as could be done. Problem is new car buyers want automatics and Citroen's automatics are total crap. The fully automatic 4 speed still is indecisive and inefficient the 5 and 6 speed EGS automated manuals worse still although on the diesel oddly not as bad as on the petrol? drive an automatic Mazda 3, Golf, Polo, or Toyota Yaris or Corolla and the difference is obvious. The old C4 2 litre diesel with 6 speed full auto was the best after that they all went downhill. Manuals well different case altogether!

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    UFO
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    Quote Originally Posted by Jonbays View Post
    Me too I think Mccarrols were doing the job as well as could be done. Problem is new car buyers want automatics and Citroen's automatics are total crap. The fully automatic 4 speed still is indecisive and inefficient the 5 and 6 speed EGS automated manuals worse still although on the diesel oddly not as bad as on the petrol? drive an automatic Mazda 3, Golf, Polo, or Toyota Yaris or Corolla and the difference is obvious. The old C4 2 litre diesel with 6 speed full auto was the best after that they all went downhill. Manuals well different case altogether!
    I disagree. As the owner of a C5 X7 I find the Aisin Warner automatic to be fantastic as do many other owners of this model or equivalent Peugeot. The C4 with the 2l HDi and auto in fact has the identical drivetrain and was a ripper and is rare as hen's teeth.

    As for our C4 EGS (6sp) it is a bloody ripper. Some days I wish that it was my car to drive not Mrs UFO's! Is there a 5sp EGS? There was a 5sp Sensodrive and yes that was less than desirable and a different beasty.

    We have leased and driven C4 EGS in the older style and the new style with eHDi in Europe and loved them both.

    If Sime Derby have spec'd that bloody AL$ gearbox for Australia again then they DO need their heads read.

    An important thing to remember though is that the vehicle computers do learn your driving style. So, if you drive like a nanna or mostly drive by crawling through traffic, once on the open road you are engaging with a nanna drivetrain that needs a bit of an Italian tune up to get it back into the swing of things.
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    C4s have changed. Even the new C4 has changed. Take a peek at http://www.citroen.com.au/Modules/LS...DocumentId=152.

    Ateco had a few more variants, but Sime Darby have dulled it to:
    6 speed EGS in 1.6 eHDI and turbo petrol;
    4 speed AL4 auto with naturally aspirated petrol only;
    6 speed manual with naturally aspirated petrol only.

    They have shrunk the range and made a good car harder to sell. Manuals used to be available in ordinary diesels and were a lot of fun. The manual petrol also is a nicer drive than the specs look. The motor is lively without a slush box. Attraction trim is disappointing but the upper levels compare very well with other makes.

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    The C4 is too expensive for what you get.

    I had a look at one when buying the Mazda, however there was no convincing argument at the bottom end of the range to want to buy one. And this is coming from a Citroen tragic.

    23k for a Turbo Petrol manual would be more appealing - I dont understand as to why they are priced so high...?
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