2 questions on my C5 and Citroen service
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  1. #1
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    Default 2 questions on my C5 and Citroen service

    Hey all.

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    Well after a couple of weeks driving all is going well, however I do of course need to look towards the future.

    1) Can anyone provide advice on where to get a Lexia from? I guess fomr ebay, but there seem to be so many variants so if someone with this knowledge could assist perhaps from the same seller that they purchased from it would be most appreciated.

    2) Living in Lake Macquarie and working in the city I was wondering if anyone could recommend a good place to get the car serviced when that time comes. Ideally Gosford or somewhere along the Pacific Highway as I work in North Sydney. Obviously want someone experienced in Citroens, but preferably not dealer. I am also more than happy to source any parts from OS to take to the mech for fitting if needed.

    Thanks again for your great assistance.

    Richard

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    Tadpole Pak Mungkin's Avatar
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    Quote Originally Posted by RFLundgren View Post
    Hey all.

    Well after a couple of weeks driving all is going well, however I do of course need to look towards the future.

    1) Can anyone provide advice on where to get a Lexia from? I guess fomr ebay, but there seem to be so many variants so if someone with this knowledge could assist perhaps from the same seller that they purchased from it would be most appreciated.

    2) Living in Lake Macquarie and working in the city I was wondering if anyone could recommend a good place to get the car serviced when that time comes. Ideally Gosford or somewhere along the Pacific Highway as I work in North Sydney. Obviously want someone experienced in Citroens, but preferably not dealer. I am also more than happy to source any parts from OS to take to the mech for fitting if needed.

    Thanks again for your great assistance.

    Richard
    Hi, I know of someone that has a Lexia that is no longer required and they would be happy to part with it. It has all sorts of adapters with it.

  3. #3
    Fellow Frogger! Fingers's Avatar
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    Can I ask, why would you prefer not to have it serviced by a dealer?

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    Quote Originally Posted by Pak Mungkin View Post
    Hi, I know of someone that has a Lexia that is no longer required and they would be happy to part with it. It has all sorts of adapters with it.
    That would be great if I could get it locally. Any idea of the software version and is that upgradeable, and price of course? Feel free to either post or PM.

    Thanks

    Richard

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    Quote Originally Posted by Fingers View Post
    Can I ask, why would you prefer not to have it serviced by a dealer?
    Most dealers do tend to be quite a bit more expensive than a good knowledgeable mechanic, so I do not see Citroen being any different to that. Also service can also vary greatly from dealer to dealer, so recommendations and word of mouth from other happy customers is always the best way to go in my opinion. Having said that if someone has a great recommendation for dealer service then I am also more than happy to listen of course

    Richard

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    Fellow Frogger! Fingers's Avatar
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    Fair comment on the pricing, though sometimes the knowledge is worth the price difference. I have a touch of bias on this subject though :]

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    Quote Originally Posted by Fingers View Post
    Fair comment on the pricing, though sometimes the knowledge is worth the price difference.
    Fingers, I can't disagree with you on that point, that's for sure. As I said I am of course very open to dealer servicing, however would prefer a recommendation on that front if I was going down that path. My other vehicle is a Patrol diesel and it has never been and will never be inside a Nissan dealer. Way too many bad stories and examples of this that I have come across. I do all the basics myself, and anything more complex or things I do not have the time for, went to a very well trusted mechanic, who also looked after my previous Pajero for over 7 years. Unfortunately he has now sold his business so I am on the search for a good trusted replacement.

    The C5 however will not just be going to any old mechanic, no matter how good I think they are, as these cars are indeed very different and do require more specialised knowledge.

    Richard

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    Quote Originally Posted by RFLundgren View Post
    Fingers, I can't disagree with you on that point, that's for sure. As I said I am of course very open to dealer servicing, however would prefer a recommendation on that front if I was going down that path. My other vehicle is a Patrol diesel and it has never been and will never be inside a Nissan dealer. Way too many bad stories and examples of this that I have come across. I do all the basics myself, and anything more complex or things I do not have the time for, went to a very well trusted mechanic, who also looked after my previous Pajero for over 7 years. Unfortunately he has now sold his business so I am on the search for a good trusted replacement.

    The C5 however will not just be going to any old mechanic, no matter how good I think they are, as these cars are indeed very different and do require more specialised knowledge.

    Richard
    Without being helpful, as I live in Perth, I would observe that these Citroens are only "very different" in a few ways. All modern stuff is multiplex wired, computer controlled everything etc etc and needs the right diagnostic tools.

    Of course the suspension IS different but the posts about C5 issues are about the full range of modern car joys.

    I reckon you need a good dealer, and there are some, as they have the "didn't we see this once before..." factor because more cars of your model are seen by them, or one of those rare gems who specialises in them and has been factory trained at some stage, so also sees quite a few of your model. I wouldn't want to take even my much simpler Xantia somewhere that had to learn about things on my car!

    Anyway, that's similar to what you've said I guess.

    Good luck.
    JohnW

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  9. #9
    Fellow Frogger! Fingers's Avatar
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    Yes John, that "haven't we seen that before" is exactly what I was trying to get at.
    I am a partner in a dealership (not European), hence my bias towards manufacture trained technicians and dealers.
    The amount of technical info, advice, and assistance available to a dealer is huge.
    The simple fact of seeing more of that make than anything else makes a big difference.
    Familiarity with the product, it all helps.
    You just need to find a dealer that has the right attitude, and the right tech or techs.
    BTW, the attitude of the service department, not the sales department.

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    Quote Originally Posted by Fingers View Post
    Yes John, that "haven't we seen that before" is exactly what I was trying to get at.
    I am a partner in a dealership (not European), hence my bias towards manufacture trained technicians and dealers.
    The amount of technical info, advice, and assistance available to a dealer is huge.
    The simple fact of seeing more of that make than anything else makes a big difference.
    Familiarity with the product, it all helps.
    You just need to find a dealer that has the right attitude, and the right tech or techs.
    BTW, the attitude of the service department, not the sales department.
    Exactly. No more words needed. And finding the right one from a small pool can be a challenge....
    JohnW

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  11. #11
    Fellow Frogger! Mort Subite's Avatar
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    Citroen Car Club NSW has a computer for Citroens - I cant remember if its a Lexia or Proxia (?).
    Its available to members at the Club's Technical Days held several times a year.
    CITROEN CAR CLUB of NSW - MEMBER. www.citroencarclub.org.au. . .www.facebook.com/CCCNSW
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    I can recall a C2 that had a fairly simple gearbox problem, quite easily repaired by a dealer for under $1K, yet the poor owner had bought the car over again in repairs by mechanics and auto-electricians learning about the model and making a series of bad guesses, some causing more damage. Every dealer or specialist mechanic will have those kinds of stories about being at the end of the queue of failed repair attempts. So, sometimes, it pays to see the specialist even at an apparently higher cost. That said, anyone can change the oil and do the basic service work on almost any modern car, but don't be too surprised to end up with a few broken clips etc. when someone is unfamiliar with the brand's mechanical peculiarities. Outside the dealer network, it might be worth getting in contact with Jason Hantos, who I think is currently in the Hornsby area and works on various Citroens.

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    Quote Originally Posted by RFLundgren View Post
    That would be great if I could get it locally. Any idea of the software version and is that upgradeable, and price of course? Feel free to either post or PM.

    Thanks

    Richard
    Sorry for my slow reply, had to get the info for you. I have been told the software is Lexia-3 V45 and it will look for upgrades when run and install them. The software will only run on a computer running windows XP or similar. It won't run on Vista, 7 or later. This may make it of no use to you.

    David

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    Thanks to all for your great advice. I do agree with the "haven't we seen that before" factor, and have been recommended a specialist mech who knows about this car by 2 people on the forum, so that is probably the way I will go.

    David - I am running win 7, however also have the capability of running XP if needed. Can you tell me the fucntion of the software, will it just read codes, or is it also able to change things. I have seen some that supposedly do this.

    Thanks

    Richard

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    Tadpole Pak Mungkin's Avatar
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    Richard, it has to be real windows XP, not the XP that you can run in Windows 7. Is that any help? I don't know the functionality of the unit.

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    Quote Originally Posted by Pak Mungkin View Post
    Richard, it has to be real windows XP, not the XP that you can run in Windows 7. Is that any help? I don't know the functionality of the unit.


    Funny question, but I may be missing something.

    Windows XP is a operating system under which PCs run various software packages.

    Windows 7 is a more advanced operating system that superceded Windows Vista, which superceded Windows XP. So XP tends to be on older and cheaper secondhand computers than those with Vista (avoid....) or Windows 7, which seems fine.

    Windows XP with the upgrades that Windows supplied (Service Packages 1,2 and 3 I think) is a good, stable system and sufficiently advanced for your needs it seems, hence the recommendation, at least as I understand the posting.

    Cheers
    JohnW

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    Tadpole Pak Mungkin's Avatar
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    Richard, it does seem a little crazy, agreed! The software was installed on a Win 7 machine running in XP mode but it wouldn't run. Apparently took a lot of investigation on forums to find that it has to be a "real" XP system. It ran on the XP machine.

    Cheers, David

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    Hi David

    I have windows XP running in a VMWare virtual machine within Windows 7, so for all intents and purposes it is actually XP and not windows 7 running in compatibility mode. No choice as I have a printing program that we use to print labels on our candles that just will not run in Windows 7, hence why I have XP

    So can you tell me where this device is located and what cost I would be looking at.

    Thanks

    Richard

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    Quote Originally Posted by RFLundgren View Post
    Hi David

    I have windows XP running in a VMWare virtual machine within Windows 7, so for all intents and purposes it is actually XP and not windows 7 running in compatibility mode. No choice as I have a printing program that we use to print labels on our candles that just will not run in Windows 7, hence why I have XP

    So can you tell me where this device is located and what cost I would be looking at.

    Thanks

    Richard
    The things Bill Gates makes us do to get things to work...............

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    JohnW

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  20. #20
    Contented Peugeot Driver addo's Avatar
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    It's simplest to buy a preloved XP Laptop ($250 tops) with good battery or a lighter adapter. Load the software and away you go.

  21. #21
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    Quote Originally Posted by addo View Post
    It's simplest to buy a preloved XP Laptop ($250 tops) with good battery or a lighter adapter. Load the software and away you go.
    My experience with old laptops is always budget for a new battery.
    A car is far to hostile an environment to consider running a computer with no UPS (battery).

    Jo

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    What about the poor souls like me who operate mac? Do we have to have Windows for mac?

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    Contented Peugeot Driver addo's Avatar
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    See my post for a simple fix.

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